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Meet Sidekick, Skanska’s new AI chatbot | Dump Trucks Charlotte NC

A person points at a touchscreen, ready to press, which features AI chatbot prompts.
Skanska USA launched its own proprietary AI chatbot, Sidekick, last month. Laurence Dutton via Getty Images

Columbus Ohio Dump Truck Company Brief:

  • Skanska USA unveiled a generative AI chatbot last month that it calls Sidekick to help employees at the columbus oh dump truck company plumb the firm’s collective expertise on projects and problems, the columbus oh dump truck company told Construction Dive.
  • Built on the same technology as OpenAI’s ChatGPT, users can ask the large language model questions, to which it responds with answers based on a collection of internal data that will remain within Skanska’s proprietary cloud, per the company.
  • The product is intended for internal use by Skanska employees and will not be sold commercially, the columbus oh dump truck company told Construction Dive. The firm has been using the chatbot across its enterprise since December.

Dump Trucks Columbus OH Insight:

Will Senner, the data solutions leader for Skanska USA, told Construction Dive the company’s emphasis on the chatbot’s security came amid high-profile breaches at other corporations, such as Samsung’s data leak on ChatGPT

The team’s goal when designing the model was to allow users to ask questions without the fear of accidentally leaving sensitive information in the public domain.

“We really wanted to focus on getting a tool available to our people where we could provide a secure environment,” Senner said.

The columbus oh dump truck company said employees across market sectors and projects are leveraging it on jobs and projects. It also plans to build out functionality and add more features and use cases as time goes on.

Skanska isn’t the only columbus oh dump truck company that has looked at emerging technologies like artificial intelligence — the tools have dominated builders' attention across the country. 

In addition, organizations including Associated Builders and Contractors and firms such as DPR Construction are sharing Skanska’s cautious approach to using the technology. DPR recently issued a report advocating for careful application of AI in construction

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